This book addresses a growing demand for a brief treatment of operations management At less than 500 pages, it comprehensively covers the essential topics for active learners Chapter topics include competing with operations, process management, managing project processes, managing technology, quality, capacity, location and layout, supply одыщн chain management, forecasting, inventory management, aggregate planning and scheduling, resource planning, and lean systems For project managers and other business personnel who need to manage and improve processes.  PhilipsISBN 0130782971.