You've been promoted! Are you happy, excited, perhaps even a little (or a lot) anxious and stressed out--wondering how you're going to handle all your new responsibilities? If so, stop worrying and start reading THE ROOKIE MANAGER It's the perfect stress-reducer--the next best thing to a Swedish massage This indispensable guide prepares inexperienced одыюй managers for the realities of today's fast-paced business environment and provides useful, real-world information that will help you relax comfortablyinto your new managerial position Topics covered include: * understanding the manager's role * managing former peers * choosing a management style * daily planning * leadership and coaching * building and managing a team * motivating people to do their best * making tough decisions * delegating work * hiring and orienting new employees * conducting performance appraisals * disciplining and terminating employees * building effective communication skills--both up and down the hierarchical ladder, andmuch more Filled with informative anecdotes, exercises, self-quizzes, worksheets, and examples, THE ROOKIE MANAGER will give you all the skills, confidence, and knowledge you need to shift seamlessly into your new role.  От издателяISBN 0814470602.